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Many search engine optimizers are still stuck in the past. They practice SEO 1.0 or less. These SEOs fail to adapt to the new Web 2.0 media environment and attempt to apply rules of the older Web to the new situation.

To encourage some self reflection of the people in the search engine optimization business I compiled a ruthlessly honest set of 10 reasons why SEOs fail on social media. Of course not all of them do, but still far too many. We can do better than that. So if you recognize yourself in some of these traits take a step forward and change your approach to social media.


1. SEOs love to automate
SEOs love to automate. Social media is about conversation, conversation between people. Now how you would automate that? Ever tried automating conversation with your wife or kids? You can’t automate conversation without annoying and ostracizing people.


2. SEOs are treating social bookmarking like web directories
Do you remember web directories? When was the last time you used DMOZ or the Yahoo Directory for research? People use del.icio.us nowadays. Although some people try to revive the web directory selling it as Web 3.0 “human powered search” directories are dead. Google thinks so, the users think so anyways. Many SEOs do not think so. Also they assume that social bookmarking sites are the directories of Web 2.0. So instead of submitting to 2000 directories they now submit to 200 social bookmarking sites. Social bookmarking is not about the number of sites you submit to but about the number of users that vote for you on one site and the authority of one user who submits your site, especially if it’s social news or social browsing. You might sleep with 200 women but I guess none of them will love you just for the act. Your wife probably will love once you make a commitment to her. Also your friends will like it when you tell them stories but not strangers on the streets.


3. SEOs start yelling at people instead of listening
Hey you, want to buy SEO services? Imagine yourself shouting this sentence on the street. Shouting at people you have never seen before. People who are not interested in you at all. This is exactly what SEOs often do on social media. Again, imagine yourself and your wife or friends. Instead of listening you start shouting at them. Do you expect them to listen and fulfill your wishes?


4. SEOs do not share
When I went full time SEO in Germany in 2004 I was amazed by clandestine atmosphere of SEO. It was as if it was more like CIA not SEO. Information and links were scarce and everybody was stingy with them. Sharing information could give your competitors an advantage. So it was important to keep as much of your know how for you as possible. While the most successful SEO experts at SEOmoz or SEO Book are famous for the knowledge they share the German SEO forums are still full of people who won’t tell you anything. They will “reply” trying to scare you off or ridicule you instead of sharing what they know. Imagine yourself on a party and someone asks what you do for a living. You reply “I can’t tell you” because you’re afraid the person could get in your way as a competitor. Also hoarding PageRank was very important while linking out to somebody who does not link back a sign of idiocy. Why giving away your Google juice? If you do not give away anything, even things that do not cost money nobody will like you.


5. SEOs are sneaky
I am still amazed by some people in SEO. Their first thought on encountering a new service or medium seems to be: How can I sneak in and take away the riches? Imagine this in real life: Yes, it’s called crime.


6. SEOs concentrate on bling bling and fetishes not actual results
Enlarge your PageRank? Do you think the size of your pagerank, car or IQ makes you better than others? It’s very strange to see people in SEO forums talking about PageRank. They still behave like years ago when it was really important but even more so. They fetishize PageRank. It’s not only PR though. It might be the ranking in the SERPS or it might be the silly traffic numbers. They are all just signs of success, but signs that often are misleading. You can have a PageRank 8, be #1 in Google and have 100.000 visitors one day without gaining any real authority or making real sales. Now just think of a braggart like that boasting. Would you like and respect this person?


7. SEOs obsess about numbers instead of value/s
Even the SEOs who care about conversions and ROI tend to have only one value: Dollars. I assume that in western countries you at least share some core values like democracy, freedom of speech and movement, peace etc. Now how many SEO firms display any engagement on this issues? Also I assume that most people love art, music, literature and cherish nature. How many SEO companies speak out on behalf on the environment, support artists, sponsor concerts or invite poets to perform on their behalf? People on social media are real people. They are not interested in what you want to sell them most of the time, but they love the green grass, they love to listen to music, read great stories and look at beautiful or intriguing artworks.


8. SEOs treat “content” like filling or stuffing
When you read why some SEOs recommend blogging you have the impression that it’s about content that is only filling in the pages with keyword rich nonsense. Do they care if anybody reads it all? It’s like having stuffed animals in the park or ZOO. Would you like a park where the birds that twitter are recorded or a ZOO where the animals are displayed on large TV screens? If there is no life in the “content” nobody will want to look at it let alone read it.


9. SEOs don’t get design
Many SEOs still think that web design does not matter or means placing the keywords prominently in the content so that Google can find them. People just take a look at a website and leave instantly if the design is not appealing to them. Social media users behave even more like this. No great visual on the page means bouncing off it.


10. SEOs are selfish
Many SEOs do not give away anything that matters to others. They want to take without giving. If they take, they take for themselves. Social media is all about giving. Many people assume that giving and sharing is the only acceptable way to act on social media. I do not agree with that, because this way you would only work for free for companies who own this social media. You need to give to be able to take though. If the people know you, have gotten attention from you or something else that has value on the Internet like links, recommendations or feedback they are willing to listen to you and also to give.



Now who the hell am I to tell you these things? Well, I’m in SEO for more than 4 years now and I still don’t believe that SEO is all that I described above. These 10 reasons why SEOs fail on social media are aberrations. These are the mistakes people are making on the Web. Not only SEOs do them, I see plenty of people outside of SEO doing that. So just take a look at what you do online and then do not these mistakes again.

I’ve made some of these mistakes myself like obsessing with PageRank, traffic but mostly I was able to omit these as I was on the Web since 1997, meaning 7 years before starting with SEO so I knew how to act online without alienating people. Try to be a human being first and then a SEO on top of that. Do not approach people as a marketer on social media. This is the most important thing.


I’ve found a very good audio interview that deals with the same topic on Successfool, make sure to listen to it to find alternative ways of marketing on social media.

Also I want to thank some of my Twitter friends who provided some answers that enhanced this article: edelabar, tibipuiu, sweetsfoods.

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May, 2008 | You can follow comments through the RSS 2.0 feed. You can leave a comment, or trackback.

This thing has 18 Comments

  1. Posted May 28, 2008 at 10:45 am | Permalink

    Well, social media is more about the people and less about the robots. SEOs fail because they don’t give any credit to the communities, they just do it for the links. Success in SEO means PageRank and links while success in social media means visitors, subscribers, comments or strong profiles.

  2. Posted May 28, 2008 at 10:58 am | Permalink

    When I’m trying to sell our services into a client, the hardest job is deconstructing their expectations. It’s not just about where yourank in the SERPs, though that is part of it. It’s not just about volume of traffic, though that is part of it. It’s about transactions.
    Do enough people of the right type come to your site and do what you want them to do?

  3. Posted May 28, 2008 at 5:52 pm | Permalink

    maxyRO: Yes, but that’s still not enough. Lasting relationships and trust are more important than the sheer numbers.

    Simon: Yes, that’s true, educating clients is not an easy task but it’s worth it, for your own sanity.

  4. Posted May 28, 2008 at 6:41 pm | Permalink

    Excellent post! I think you were dead on in #8 about content being viewed like stuffing or filling.

    I’ve seen a lot of garbage content out there where they seem to drop keywords into the text like raisins in oatmeal.

    When I’m producing content, my primary goal is to give the reader something interesting to read while working the desired keywords into the text naturally. In fact, if my keyword phrase is awkward, it will get broken up into something palatable.

    Of course not everyone operates that way, and I go back to the sites that don’t.

  5. Posted May 28, 2008 at 6:42 pm | Permalink

    “Human Being first, SEO second” is definitely the way to go in Social Media

  6. @nyseo
    Posted May 28, 2008 at 9:46 pm | Permalink

    nice one dude, i feel like sending this to some people i know, and saying, “hint, hint”

  7. Posted May 28, 2008 at 9:54 pm | Permalink

    I enjoyed reading this article. It felt honest and fair while taking a difficult position. Also put things a bit more in perspective about the SEO person. Thanks.

  8. Posted May 28, 2008 at 11:13 pm | Permalink

    11. SEOs don’t realize that social media is a.) an extension of old school Public Relations and b.) that they know nothing about old school public relations

  9. Doug Heil
    Posted May 29, 2008 at 4:15 am | Permalink

    It appears you do not read the right websites. NO SEO I’m associated with is described by any of your points.

    BTW: It’s not that I do not get social media, but I choose to NOT partake is such kindergarten style activity as I see out there. I have my own discussion forums for networking, and it works just dandy.

    I think you need to get out more Tad, instead of your little circle of friends.

  10. Posted May 29, 2008 at 11:34 am | Permalink

    I wholeheartedly agree with you.

    SEOs are more used to work with Bots that they actually forget the prime building block of social media - people!

    Maybe that’s the reason why bloggers tend to be more humane than the typical webmaster and why they their SEO efforts are not as hardwired as the SEMs.

    An insightful post!

    Cheers!!

  11. Posted May 29, 2008 at 4:52 pm | Permalink

    SEO is about being found by the regular people who use the internet to find stuff. I would rather those customers than fellow blog authors who are internet savvy.

    Social media is hard to monetize and almost not worth participating in unless you have some sort of campaign.

    Reaching out to people in social media is frustrating unless you target specific people for a clear cut goal.

  12. Posted May 29, 2008 at 5:18 pm | Permalink

    Loved this article the #1 reason was my favorite. It is so important as SEOs that we work on our Conversation Skills and don’t miss out on all the traffic and networking now available.

  13. anon
    Posted May 29, 2008 at 5:21 pm | Permalink

    you should have read your own list of fail points before you participated in the social media over at sphinn… your comment on the sphinn of this post shows \”3. SEOs start yelling at people instead of listening\”…

  14. Posted May 31, 2008 at 8:28 pm | Permalink

    Tad, this is nice stuff.Every time I come here, I find lots of SEO lessons.Keep them coming.You rock!!!

  15. Posted August 7, 2008 at 11:07 am | Permalink

    This is an interesting one topic, though i would like to say, SEO can only perform
    SMO effectively.
    In general it’s not all about all SEO guyz are working in the industry.

  16. Posted August 17, 2008 at 5:42 am | Permalink

    You’ve got to have content and you have to be real!

    Nice list.

  17. Posted September 15, 2008 at 2:43 pm | Permalink

    Initially i thought how did you know about my faults lol :p I really like your article. It is simple marvelous!

  18. Posted November 18, 2008 at 12:41 pm | Permalink

    Having trouble myself finding SEO’s who like to share ;)

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